Why you should care about your reputation
A business’s reputation is often a major buying factor for consumers, particularly those searching for something online. When it comes down to a choice between a handful of options, a consumer is much more likely to opt with the business that has a shiny 5 star rating on social media platforms. When someone googles a businesses name it’s likely the first 1-2 pages will be dominated with review profiles of that particular business. So if you want to separate yourself form your competition, managing your reputation to a 5 star status across multiple platforms can greatly increase your chances that potential customers will opt for you as their choice.
Reputation Management Services
We help our clients manage their reputation to ensure that when their business is looked up online there is a clear indication of professionalism and great service. You should want a 5 star reputation and take pride in maintaining that. Although reviews will be accrued naturally, we do encourage clients to adopt methods that will enable them to proactively ask clients and customers to leave a review online.
We also encourage clients to respond to any negative or mild reviews to ensure you are seen as business who cares someone wasn’t completely satisfied with your service. In the event of unwarranted or fraudulent negative reviews we help clients get these reviewed and removed from the social platform.